Delta Patchworks is dedicated to our customers and their satisfaction. We do not charge restocking fees on returns. If any items are incorrect, defective, or do not meet your expectations, we will gladly provide an exchange or full refund for the item under the following guidelines. Shipping and handling charges are not included in refunds. All items must be returned in their original condition. Fabrics must not be cut, altered, or washed. No cigarette or other odors. Books, Magazines and Patterns are NOT returnable due to copyright laws. All returns must be received within 14 days of the shipping date of your order. Include a copy of the original invoice. Note that all sales from our CLEARANCE category are FINAL. No returns will be accepted. If you have any questions, please contact us by email or phone. Send all returns to: Delta Patchworks Attn. Returns 5734 Stage Road Bartlett, TN 38134-4516 USA